Privacy Policy
At Mayurav, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from our Shopify-powered website.
Information We Collect
When you use our website, we may collect the following personal information:
- Name
- Email address
- Phone number and WhatsApp number
- Shipping and billing address
- Order and purchase details
- Payment-related information (processed securely via third-party payment gateways)
- Device information such as IP address, browser type, and cookies
How We Use Your Information
- We use the collected information to:
- Process, confirm, and deliver your orders
- Communicate with you via email, phone, or WhatsApp regarding orders, delivery, or support
- Provide customer service and respond to inquiries
- Improve our products, services, and website experience
- Send promotional messages or offers (only if you have opted in)
- Comply with legal and regulatory requirements in India
Payment Information
All payments are processed securely through trusted third-party payment gateways supported by Shopify.
We do not store, process, or have access to your debit card, credit card, or UPI details.
Sharing of Information
We do not sell or rent your personal data. Your information may be shared only with:
- Shopify platform services
- Shipping and logistics partners
- Payment gateway providers
- Government or legal authorities when required by law
All third parties are obligated to keep your information secure and confidential.
Cookies & Tracking Technologies
- Our website uses cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Support marketing and advertising efforts (Google Ads, Meta/Facebook Ads)
These tools may collect non-personal data such as device type, browsing activity, and interactions with ads.
You can manage or disable cookies through your browser settings.
Advertising & Remarketing (Google & Meta Compliance)
We may use Google Ads, Meta (Facebook & Instagram), and other advertising platforms to promote our products.
These platforms may use cookies or pixels to show relevant ads based on your interactions with our website.
- We do not share personally identifiable information with advertisers
- Advertising data is used in accordance with Google and Meta privacy policies
WhatsApp Communication
By contacting us or placing an order, you agree that we may contact you via WhatsApp or phone for:
- Order confirmations
- Delivery updates
- Customer support
Promotional messages will be sent only with your consent, and you may opt out at any time.
WhatsApp: +91 6303868758
Data Security
We take reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.
Your Rights
You have the right to:
- Access or update your personal information
- Request correction or deletion of your data
- Opt out of promotional communications
To exercise these rights, contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Information
For questions or concerns regarding this Privacy Policy, please contact us:
Email: brandmatters3210@gmail.com
WhatsApp: 91 6303868758
Brand Name: Mayurav
